Backed by a more than 45-year history, the Automotive Service Association has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers. The ASA advances the professionalism and excellence in the automotive repair industry through education, representation and member services.

When your vehicle is repaired by an ASA member-business, you can expect the following:

• An attentiveness to you, the customer. In 1997, this special emphasis on service led to an increase in customers for 46 percent of ASA shops. In ASA mechanical shops an average of 77 percent of customers are repeat customers.
  
  

• Repairs and service backed by years of experience. The average ASA shop is 20 years old and 86 percent of ASA members are part of family-owned businesses.
  
  

• Adherence to ASA's Code of Ethics that outlines professional business practices.
  
  

• Accurate diagnosis and repairs. In 1998, the majority of ASA members increased the amount of technical education their technicians received to stay up-to-date with vehicle technology.
  
  

• Trust and quality. About two-thirds of all ASA shops have ASE-Certified technicians.
  
  

• Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education, and regulatory information.
  

To find out more: http://www.asashop.org